If you wish to cancel your order:
- you can notify us by email at before we have shipped the items to you; or
- where items have already been shipped to you, by returning goods to us in accordance with conditions below.
1. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
2. The rights to return the goods to us will not apply in the following circumstances:
- in the event that the item has been used.
- to any items that we have been made or customized specifically for you
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
The provisions of these conditions do not affect your statutory rights.